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1775 Duke Street, Alexandria, VA 22314-3428

Insures deposits at federally insured credit unions, protects the members who own credit unions, and charters and regulates federal credit unions. Provides services through its online Consumer Assistance Center, which include answers to questions, a complaint process, and a toll-free hotline. Informs consumers about fraud alerts and prevention strategies through its Fraud Hotline and online Fraud Prevention Center. Provides a Financial Literacy & Education webpage with links to informational material.

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45 State Drive, Waterbury, VT 05671-1300

Provides the public with an emergency alert messaging service via mobile phone, land line, text, and e-mail. Alerts include information about disasters, weather advisories, fire advisories, traffic bulletins, road closures bulletins, Amber Alerts, product safety alerts, hazardous materials advisories, and public health notifications. Individuals are able to choose receipt of alerts for the entire state or for specific areas within Vermont that they wish to be contacted about, such as their home locations, their relatives' home locations and their places of employment.

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Provides a consumer complaint line for reporting incidents of consumer fraud or deception and investigates and prosecutes violations of Vermont's consumer laws. Issues scam alerts to inform the public of fraudulent telephone and Internet activities and mediates disputes between consumers and businesses. Automotive Consumer Assistance Program (AUTOCAP) handles complaints about vehicles purchased from a Vermont Auto Dealers Association (VADA) member.

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